Anti-spam policy

1. Consent required

You may only invite people who have given consent appropriate to receiving calendar invitations from your business. Consent to receive a newsletter is not consent to have time blocked on a calendar, and a purchased or scraped list is never an acceptable basis.

Acceptable bases include:

• The recipient registered for the event or series
• The recipient is a client or member with an existing relationship covering scheduled sessions
• The recipient submitted a capture form that stated they would receive invitations
• The recipient asked to be invited, in writing

2. Evidencing consent

Bloomod records consent state and its date on every customer record. You must be able to show, for any recipient, how and when consent was obtained. We may ask for that evidence when reviewing a campaign or investigating a complaint.

3. Prohibited practices

You must not:

• Import purchased, rented, scraped or appended lists
• Send invitations to addresses harvested from directories, social profiles or websites
• Invite recipients to events unrelated to the relationship or interest they consented to
• Use a misleading organiser name, subject or event description
• Disguise a promotion as a meeting the recipient has agreed to attend
• Create recurring series as a way to occupy a recipient's calendar indefinitely
• Re-invite a recipient who declined the same series repeatedly
• Re-import a record after suppression or unsubscribe
• Split one audience across accounts to work around sending limits

4. Withdrawal of consent

Every recipient may withdraw consent. Declining a single invitation is not withdrawal — declining is a normal RSVP. Withdrawal is an explicit request to stop receiving invitations, and it must be honoured promptly and permanently.

5. Suppression

Suppression is applied across every campaign on your account, permanently, and it survives deletion of the underlying customer record. This is deliberate: if suppression were forgotten along with the record, deleting and re-importing would silently undo it.

6. Review

We may hold a campaign for review before it enters the queue. Review is more likely for a new account, a first large campaign, a sudden change in audience size, or an audience with an unusually high proportion of unknown records. Review is not a judgement about your business; it is how a platform avoids becoming a nuisance.

7. Enforcement

Where this policy is breached we may, proportionately:

• Hold or cancel a specific campaign
• Reduce your sending limits
• Require re-verification or documented consent before further sending
• Suspend sending on the account
• Terminate the account for serious or repeated breach

Where practical we will tell you what we found and give you an opportunity to correct it.

8. Reporting a problem

If you received an invitation you did not consent to, write to hello@bloomod.com with the organiser name and the event date. We will suppress your address from that sender and investigate.